To block external USB Storage devices using the command prompt type in the following: reg add “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR” /t Reg_dword /v Start /f /d 4 Alternatively you could add it manually to the registry. Please note: This is a “QUICK SUPPORT” article. The information contained herein is provided as is. As a result of the speed […]

Here’s how to change the Remote Desktop Port (RDP) in Windows 10.  This also applies to Windows 8.1 and Windows 7.  Here are also the instructions if you are looking to add an additional Remote Desktop Port Step 1 Open the Windows Registry (instructions) Step 2 Browse to the following Registry Sub Key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\PortNumber Step […]

If you are presented with the Rats WebGL Hit a Snag error message whilst using Google Chrome, here is how to resolve the error message: Step 1 Click on the three bars at the top right hand side of Google Chrome Step 2 Click on Settings Step 3 Scroll down the page and click on Show Advanced […]

When double clicking on an Excel Spreadsheet using Excel 2016 you may find that the spreadsheet doesn’t open and only a blank page is presented.  This behaviour can occur due to installing Office 2016 from Office 365 BEFORE uninstalling previous installations of Office.  To resolve the issue, uninstall the previous version of Office and then do […]

Here are the instructions to install your Office 365 Apps – Word, Excel, Outlook etc.. on Windows 10, Windows 8 and Windows 7. Step 1 Open up an internet browser and type the following in to the address bar: portal.office.com Step 2 Log on with your email address and password Step 3 Click on Install […]

There are 3 key steps that need to be taken in order to recreate a local profile on Windows 10, 8.1 and 7. Log on as a different user, rename the profile folder and remove the profile from the profile list in the Windows Registry. Step 1 Restart the computer and log on with another […]

In a business workgroup environment it may be necessary to block the upgrade to Windows 10 via the Windows Registry due to the lack of Group Policies.  If the Windows 10 Upgrade was accepted by mistake and rolled back you will still need to block the upgrade as it can try installing again. To Open […]