We start by taking a good look at your existing computer network and provide you with a clear proposal based on your needs. We look at your underlying infrastructure and listen to problems you are currently experiencing. Through this we will identify key areas for improvement. Once we’ve done this we’ll set up a plan to tackle those issues and provide guidance on how we can improve your current setup.
From the moment we start we will clean up and document your computer network so that we can manage and support it efficiently. We’ll deploy our remote management software to your network and start monitoring how things are working at the moment. Whilst we’re waiting for the information to come back we’ll rip out that old consumer based antivirus on your systems and install an enterprise version of our antivirus with ransomware protection.
We install our remote support software and take over responsibility for managing your computer infrastructure. We’ll monitor all the critical services on your network and checking that the backup is taking place regularly. We’ll get your computers 100% up to date in the background. Should you require any remote support it all starts with clicking on the Support Desk icon installed on your computer.
Your employees will get access to our high-quality support help desk. Give us a call or send us an email and your issue will be quickly resolved by one of our experts.
Does dealing with your internet, email, web hosting and software vendors feel like an unpleasant game of ping pong? At 4IT, everything is our problem. if an issue is outside of our control, we'll deal with your technical vendors on your behalf.
By sharing our team of experts you get your very own IT department at a fraction of the cost of hiring internal resources, and gain access to a higher level of expertise.
We'll help you make your business more competitive and efficient by using technology the right way.
Who has access to your confidential documents? Are your backups even working? What happens in case of fire or theft? Let us worry in your place so you can start catching up on that ``sleep`` you've heard so much about.
On-call computer support companies increase their profit when your network breaks. Our business model, based on a monthly fee, ensures that we work extra hard at maintaining your systems and preventing issues before they occur.
Your director will assist you with issues that fall outside the scope of support such as vendor relationships, strategic planning, equipment puirchases and special projects.
We manage your anti-spam, VPN, Antivirus, Firewalls and Wifi to keep your network secure without getting in your way.
We'll maintain up-to-date documentation of your computer network as well as an inventory of your systems, licenses and software vendors.
Clients sized 5-75 staff partner with 4iT because they need an IT Partner which is bigger than a “one man band” but still flexible enough to adopt to the ever changing small business landscape. Don’t just take our word for it, see what the many happy clients are saying..
Get in touch with us today by phone, email or even the chat box below during business hours. We’re a friendly bunch and would love to see if we can help you. No hard sell, period.