We’ll safeguard your systems
Based Business with an
ALL-IN-ONE IT Department
IT director, high-quality IT Support from our help desk, and access to a team of experts – all for a
surprisingly affordable monthly price.
You’ll get predictable costs
We’ll document everything
You’ll have a single point of service
Customised app to access IT support & training
We support Windows & Mac
You’ll have IT Peace of Mind
How does it work?
01. ASSESS
We start by taking a good look at your existing computer network and provide you with a clear proposal based on your needs. We look at your underlying infrastructure and listen to problems you are currently experiencing. Through this we will identify key areas for improvement. Once we’ve done this we’ll set up a plan to tackle those issues and provide guidance on how we can improve your current setup.
02. OPTIMIZE
From the moment we start we will clean up and document your computer network so that we can manage and support it efficiently. We’ll deploy our remote management software to your network and start monitoring how things are working at the moment. Whilst we’re waiting for the information to come back we’ll rip out that old consumer based antivirus on your systems and install an enterprise version of our antivirus with ransomware protection.
03. MANAGE & SUPPORT
We install our remote support software and take over responsibility for managing your computer infrastructure. We’ll monitor all the critical services on your network and checking that the backup is taking place regularly. We’ll get your computers 100% up to date in the background. Should you require any remote support it all starts with clicking on the Support Desk icon installed on your computer.
What are the benefits?
Fast Support
Your employees will get access to our high-quality support help desk. Give us a call or send us an email and your issue will be quickly resolved by one of our experts.
Single Point of Service
Does dealing with your internet, email, web hosting and software vendors feel like an unpleasant game of ping pong? At 4IT, everything is our problem. if an issue is outside of our control, we'll deal with your technical vendors on your behalf.
Affordable Expertise
By sharing our team of experts you get your very own IT department at a fraction of the cost of hiring internal resources, and gain access to a higher level of expertise.
Improved Productivity
We'll help you make your business more competitive and efficient by using technology the right way.
Peace Of Mind
Who has access to your confidential documents? Are your backups even working? What happens in case of fire or theft? Let us worry in your place so you can start catching up on that ``sleep`` you've heard so much about.
Reduced Downtime
On-call computer support companies increase their profit when your network breaks. Our business model, based on a monthly fee, ensures that we work extra hard at maintaining your systems and preventing issues before they occur.
Your Own IT Director
Your director will assist you with issues that fall outside the scope of support such as vendor relationships, strategic planning, equipment puirchases and special projects.
Integrated Security
We manage your anti-spam, VPN, Antivirus, Firewalls and Wifi to keep your network secure without getting in your way.
Asset Management
We'll maintain up-to-date documentation of your computer network as well as an inventory of your systems, licenses and software vendors.
Why clients choose us?
Clients sized 5-75 staff partner with 4iT because they need an IT Partner which is bigger than a “one man band” but still flexible enough to adopt to the ever changing small business landscape. Don’t just take our word for it, see what the many happy clients are saying..
Ready to find out more?
Get in touch with us today by phone, email or even the chat box below during business hours. We’re a friendly bunch and would love to see if we can help you. No hard sell, period.
