Have you ever received an email in Outlook mail with multiple embedded images and want to save them all in one go to a folder?  Here’s what you need to do. Open the email message in Outlook Click on File Click on Save As Change the Save as Type to HTML and then click on […]

Step 1 Click on your Avatar or Initials at the top right of the App Step 2 Click on the Add Mailbox Icon Step 3 Click on Add a shared mailbox and enter the email address you have been granted access to.

There are times when you need access to someone else’s mailbox but don’t want or need it to be automatically mapped in Outlook. Here’s how to turn off the Automatic Mapping of a mailbox for a specific user. Step 1 If you have already granted Full Access to an Office 365 Mailbox remove this permission […]

These instructions for setting up an Office 365 Resource Calendar Externally are assuming that you have already created the calendar in Office 365 Step 1 Log in to the Office 365 Tennant via Powershell How to Connect to Office 365 Exchange Online using Remote Powershell when MFA Enabled5 (1) Step 2 Run the following command […]

Here are the instructions to add your Office 365 Email Account to Outlook 2019. The instructions are provided below in Video, Text or Slide format Video – How to add your Office 365 account to Outlook 2019 Simple Text Steps – Adding your Office 365 account to  Outlook 2019 Click on File Click on Add Account Enter […]

Here’s how to add an email signature to Outlook 2019 (also applicable to Outlook 2016) These instructions are available as Video, Text or Slides Video – How to add an email signature to Outlook 2019 Simple Text Steps – Adding an email signature to Outlook 2019 Click on new email (the same way as if […]

Step 1 Click on File Add Account Step 2 Type in your DET email address and click on Connect Step 3 Outlook will prompt you for the type of account. click on Microsoft 365 (or Office 365 for older versions) Step 4 Outlook will prompt you for your username and password.  Enter it as firstpartofemailaddress@det […]

This is an advanced article and assumes that you have extended Windows knowledge.  It is intended for the following audience: You are running Outlook 2016 or higher on Office 365 / Hosted Exchange You receive the following message when opening Outlook Something is wrong with one of your data files and Outlook needs to close.  […]

There’s two ways to fix the problem of changing the sent items in Outlook to show the name of who you have sent the item to rather than your name; the quick way and the hard way.  Here’s the quick way… Click on the View Tab Click on Reset View

Here are the instructions to backup Outlook 2013 or Outlook 2016 to a PST file. 1. Click on File 2. Choose Open & Export > Import / Export 3. Choose Export to a file 4. Click Outlook Data File (.pst) and then click Next 5. Select the name of the email account to export.  Only one account can […]

If you are making use of shared calendars in Outlook 2016 you may find that not all appointments are showing in the calendar or are disappearing.  Typically this happens when running Outlook 2016 in cached mode with exchange or Office 365.  The easiest way to verify this is the problem is to log in to […]

Symptoms You may be presented with the following error message in Outlook 2016 when using a Gmail / Google Apps account: [ALERT] Message too large. http://support.google.com/mail/bin/answer.py?answer=8770 Reason Google Mail has a maximum message size including attachments of 25MB Troubleshooting You have already tried to delete the offending email that failed to send however periodically you […]

Issue You are trying to open a PDF file in Outlook 2013 and are presented with the following error message: Microsoft Outlook – We can’t open ‘C\Users\%user%\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\AULPL…’. It’s possible the file is already open, or you don’t have permission to open it.  To check your permissions, right-click the file folder, then click Properties. Resolution This […]

This article will show you how you can set up an autoresponder for Outlook 2016, 2013 and 2010 based on the day of the week.  This method is not perfect by any means however it will allow you to achieve the goal just the same.  These methods work well for staff members who only work […]

If you are experiencing an issue where Outlook 2013 keeps prompting for Credentials and you are connecting to Hosted Exchange on Office 365 here is one simple fix which may resolve the problem.  Try deleting the credentials for Office 365 in the Windows Credential Manager. Step 1 Open the Control Panel and Click on Credential […]

When Upgrading to Office 2016 from Office 2013 you may receive the following message: Stop, you should wait to install Office 2016. You won’t be able to receive mail from a current mailbox Office 2016 is not compatible with Exchange 2007.  You may want to contact your mailbox provider or system administrator about this issue. […]

Here are the steps to have your Outlook Address Book open your contacts by default.  You can also use these steps to choose any other address list you may have connected to Outlook.  This is particularly useful when Outlook has an Exchange account as it defaults to the Global Address List. From the Home Tab […]

If you don’t have a stable internet connection you may occasionally notice that a message in the bottom right hand side of your Outlook will say “Working Offline”. To turn off “Working Offline” in Outlook follow these steps: On the Outlook Ribbon Click on Send/Receive Click on the Work Offline button How to Tell If […]