Resources
Downloads
Free guides, reference documents and editable templates for Sydney businesses. Guides are supplied as PDFs and the policy templates as Word documents you can edit.
Human Error: Your Biggest Cyber Security Risk
Why people, not technology, are the most common cause of security incidents, and what to do about it.
How Can I Get Fast Support?
A quick-reference guide to logging and escalating IT support requests so issues get resolved faster.
Back Up Your Data
A plain-English explainer on why backups matter, what to back up, and how to know yours will actually restore.
Why You Need a Password Manager
The case for a business password manager: what it solves, how it works, and why shared spreadsheets are not a substitute.
1Password for Business
An overview of 1Password for Business: features, team management, and why it is the password manager we recommend for SMEs.
Privacy Policy Template
Covers what you collect, why, who you share it with, how you protect it, and how customers can access it or complain. Includes a plain-English note on whether the Privacy Act 1988 applies to your business at all.
Cookies Policy Template
Explains what cookies your website sets, what they do and how long they last, with a table to complete and guidance on consent banners.
Data Retention and Destruction Policy Template
Sets how long you keep each type of record and how you destroy it, with a retention schedule covering the common Australian statutory periods.
Bring Your Own Device Policy Template
Conditions for staff using personal phones and laptops for work, built around encryption of business data, with a clear statement of what the business can and cannot do to a personal device, and an acknowledgement to sign.