Microsoft 365 Services for Sydney Businesses
Microsoft 365 is the productivity backbone of most Sydney businesses. Most SMEs are paying for licences they don’t use, missing security settings that ship with their plan, and running without a proper third-party backup. 4iT manages Microsoft 365 for more than 50 Sydney businesses, covering licencing, migration, security hardening, and day-to-day administration.
Sydney MSP
Greater Sydney, NSW
- Microsoft Partner
- Sophos Partner
- Ubiquiti Partner
What Does Microsoft 365 Managed Support Actually Include?
A Microsoft 365 subscription gives you the software. Managed support gives you the configuration, security hardening, user administration, and troubleshooting that makes it work for your business. 4iT handles licence assignment and right-sizing, SharePoint and OneDrive setup, Exchange Online configuration, Teams governance policies, Conditional Access and MFA enforcement, and Intune device management for laptops and phones.
Most Sydney SMEs we onboard have at least three configuration problems in their M365 tenant before we touch it. A common one: MFA enabled but not enforced, leaving staff able to bypass it by registering a second factor they never actually use.
How Much Does Microsoft 365 Cost for a Sydney Business?
Microsoft 365 Business Basic starts at approximately AU$8.50 per user per month (ex GST). Business Standard, which includes full Office desktop apps, is approximately AU$18.30 per user per month. Business Premium, which adds Intune, Defender, and advanced compliance tools, is approximately AU$28.10 per user per month. These are Microsoft’s current Australian list prices. 4iT is a Microsoft Partner and supplies licences directly.
Right-sizing matters. A 15-seat business with a mix of office workers, field staff, and part-timers rarely needs the same plan across the board. We audit what each role actually uses and split licencing accordingly. Most clients reduce their monthly M365 bill on day one.
How Do We Migrate to Microsoft 365 Without Losing Email?
For Sydney SMEs moving from on-premise Exchange, hosted IMAP, or Google Workspace, we run a cutover or staged migration depending on mailbox count. Mailbox data syncs in the background before the DNS cutover, so the actual switch takes seconds rather than hours. Calendar and contact migration is included.
We test everything in a staging environment before any DNS records change. For businesses on older infrastructure such as Exchange 2013 or Small Business Server 2011, we handle decommissioning as part of the project scope.
What Security Features Should Sydney SMEs Enable in Microsoft 365?
At minimum, every 4iT-managed M365 tenant has MFA enforced for all users, Conditional Access policies blocking legacy authentication protocols, Microsoft Defender for Office 365 anti-phishing and safe links, and mailbox auditing enabled.
Business Premium tenants also get Intune MDM, Defender for Business endpoint protection, and Purview information protection. Australian businesses have obligations under the Privacy Act 1988 and the Notifiable Data Breaches scheme. Correct M365 security configuration directly reduces your legal exposure under both.
Frequently Asked Questions
It depends on whether you need the full Office desktop apps and advanced security. Basic covers web-only Office and email. Standard adds desktop apps. Premium adds Intune and Defender, which we recommend for any business with 10 or more staff. 4iT will advise the right mix after an initial audit at no cost.
Yes. 4iT is a Microsoft Partner and supplies M365 licences on a monthly subscription with a single bill. We handle renewals, additions, and removals as your team changes, so you are not managing this through Microsoft's own admin portal.
Typically two to five days including planning, mailbox sync, and cutover. The DNS cutover itself takes under an hour. We schedule it for a Friday evening to minimise disruption. Most 20-person migrations are complete by Monday morning.
Your data is yours. We export mailboxes, SharePoint libraries, and OneDrive files in standard formats before any migration away. Microsoft also retains deleted-account data for 30 days under most plans, giving you a recovery window.
Ready to Talk to a Sydney IT Specialist?
4iT Support covers SMEs across Greater Sydney including the Hills District, North Shore, Parramatta, and the CBD. No lock-in contracts. Straight answers.