Microsoft 365 Services for Sydney Businesses

Key facts

• Microsoft 365 Business plans support up to 300 users and include a custom email domain, 1 TB of OneDrive storage per user, Teams, and SharePoint.
• Microsoft 365 Business Premium is around AU$32.90 per user per month (annual commitment, ex GST) on the Australian site, and its price is holding while Business Basic and Standard rise from 1 July 2026.
• Business Premium adds Microsoft Defender for Business, Intune device management, and Entra ID P1 conditional access on top of the Business Standard app set.
• Microsoft replicates your data for service availability, but its shared responsibility model leaves protecting and retaining your data to you, which is why third-party Microsoft 365 backup matters.
• Teams Phone turns Microsoft Teams into a full business phone system with Australian numbers, starting at roughly AU$13 per user per month ex GST for the calling licence.

What do Microsoft 365 services include for a Sydney business?

Microsoft 365 services span the full lifecycle of the platform: licensing and procurement, tenant setup, migration from old email or file systems, security hardening, and ongoing administration. No single task makes Microsoft 365 work well on its own, which is why we run them as one managed service rather than a one-off setup. The pieces we look after for Sydney SMEs break down like this.

Microsoft 365 migration. Moving email, files, and users from an old provider or an existing tenant, with no lost mail and minimal downtime. See Microsoft 365 migration.

Microsoft Teams Phone. Replacing an ageing PBX or desk-phone system with calling built into Teams, using Australian numbers. See Microsoft Teams Phone.

SharePoint and document management. Turning the file share chaos into a structured SharePoint setup that staff can actually navigate. See SharePoint document management.

Business Premium setup and licensing. Getting the right plan for each role and configuring the security that Business Premium pays for. See Microsoft 365 Business Premium. Eligible non-profit organisations can also access discounted or donated Microsoft 365 licensing, which we help set up and manage.

Microsoft 365 backup. Independent, retained backup of Exchange, SharePoint, OneDrive, and Teams, because Microsoft does not do this for you. See Microsoft 365 backup.

Underneath all of that sits the security baseline we apply to every tenant: multi-factor authentication everywhere, conditional access, and least-privilege admin rights. That work overlaps with our managed IT security and email and spam protection services.

How much do Microsoft 365 services cost in Australia?

Microsoft 365 has two cost layers: the per-user licence you pay Microsoft, and the management you pay your IT provider. Licence pricing on the Australian site is roughly AU$9 per user per month for Business Basic, around AU$18.70 for Business Standard, and around AU$32.90 for Business Premium, all on annual commitment and quoted ex GST. Those figures are the published guide; Microsoft’s Australian site has the definitive number, and Business Basic and Standard are rising from 1 July 2026 while Business Premium holds.

The management layer is where we come in. For most Sydney SMEs that is bundled into a managed IT support agreement priced per user per month, which covers administration, security, patching, and support. Project work like a tenant migration or a SharePoint rebuild is quoted as a fixed scope. Advisory and consulting work is charged at AU$165 per hour ex GST.

One thing worth saying plainly: the cheapest licence is rarely the cheapest outcome. We regularly see businesses on Business Basic paying a third-party vendor for security and device management that Business Premium already includes. Consolidating onto the right plan often costs less overall, not more.

Why use a managed provider instead of running Microsoft 365 yourself?

A managed provider owns the parts of Microsoft 365 that quietly break when nobody is watching: licence drift, lapsed conditional access, ex-staff accounts that were never disabled, and security settings that were correct two years ago and have not been reviewed since. Microsoft gives you a powerful platform and a long list of settings, but it does not tell you which ones matter for a 25-person business in Parramatta.

In our experience, the tenants that cause problems are not the ones with no setup. They are the ones set up once, by whoever was around at the time, and never touched again. Permissions sprawl, guest access piles up, and the admin account everyone shares becomes the single biggest risk in the business. A managed service exists to stop that slow drift.

We also handle the unglamorous parts: onboarding and offboarding staff cleanly, keeping licence counts honest so you are not paying for people who left, and making sure backups and retention actually exist. See our IT onboarding and offboarding service for how we handle the joiner and leaver side.

Does 4iT migrate businesses from Google Workspace or older systems?

Yes. We migrate businesses to Microsoft 365 from Google Workspace, from older on-premises Exchange or file servers, and from one Microsoft 365 tenant to another after a merger or rebrand. The approach is the same each time: audit what exists, map it to the new tenant, move data in a controlled cutover, and verify nothing was lost before decommissioning the old system.

The migrations that go wrong are almost always the ones where someone underestimated the data. Shared mailboxes, calendar permissions, distribution lists, and the folder of files nobody admits to using all need a plan. We would rather spend an hour up front mapping that than explain a fortnight later why a director’s calendar is empty.