IT Support as a Service with No Lock In Contracts

for busy professionals and businesses up to 50 Users

Are you the type of person that likes to have control over every aspect of your business?  If so, you’ve come to the right place.

4IT IT Support Sydney provides Fast, Friendly and Efficient IT Support Services to Businesses in Sydney. Through strong relationships with our clients and taking a proactive approach to your computer network we can bring a new level of reliability to your IT infrastructure and productivity to your workplace.

How do we do this? We take a good hard look at your underlying infrastructure and listen to problems you are currently experiencing to identify key areas for improvement.  Once we’ve done this we’ll set up a plan to tackle those issues and provide guidance on how we can set up the correct IT Solutions to improve your current IT.

We don’t try and be everything to everyone.  4IT IT Support Sydney specialises in delivering exceptional IT Support for Small Business ranging from Busy Professionals up to 50 employees.  This ensure’s that we are able to focus on the technologies which are specific to your business.

Key Features at a Glance

TickPer User Monthly Pricing 

 

TickNo Lock in Contracts – Month to Month

 

TickIncluded Managed Antivirus

 

TickIncluded Web Protection

 

TickDaily Monitoring of Servers and Workstations

TickPatch Management

 

TickDaily Monitoring of Backups

 

TickScheduled Monthly Tasks

 

TickUnlimited Support Desk via Email, Phone and Web

 

TickDedicated Account Manager

IT Support  – Every Day

 

We provide IT Support to you and your staff on a daily basis for any questions or technical problems that may arise. 

1. Support Desk


Provide technical support to your staff via Email, Phone and Web via our Support Desk. Whether it's a simple "How do I...?" or a more complex technical issue, we'll help them get back to work in a minimum of time.

2. Remote Assistance


Over 92% of all requests to our support desk can be handled via remote support. We'll connect to you and resolve the query or problem remotely saving time and money.

3. Onsite Support


If the issue can't be resolved remotely, we'll come out to your office and get you up and running.

4. Computer Repairs


Should we find a fault with your equipment, we are able to repair the most common failures on site. If it's beyond repair we'll advise the best steps to take.

Behind the Scenes

 

Improving the reliability of your critical services

Server Support


Whether it’s in the cloud or on your premises, our team are fully qualified to deploy, support and manage your critical server equipment. We take a proactive approach and monitor your servers regularly so we can ensure the utmost in reliability is achieved.

Preventative Maintenance

We provide exceptional Tech Support. We have an excellent preventative maintenance schedule

Just like your car, keeping your computer equipment running in top shape is best achieved by regular maintenance. We can give your computer a health check at regular intervals.

Data Backup and Recovery

A good IT Support company will set you up with a reliable data backup

Unfortunately many businesses don’t place enough emphasis on their data backup only to find that when disaster strikes they don’t have everything backed up. With a myriad of data backup solutions available we can tailor one to best suit your needs.

Network Audits

IT Computer Support Audits

Your data is your intellectual property and needs to be protected to reduce attacks from the internet but what about internal security? Setting up strong policies and procedure will reduce the risk of employees leaving with your critical information.

Virus Protection and Removal

We will help your busies defend from Viruses and malware. We provide Quality Computer IT Support

Left untreated, Malware can completely destroy your business network and damage your companies reputation in the blink of an eye. The key here is to having a centrally network monitored and enforced malware solution which will reduce the likelihood of falling prey to unneeded threats.

Cloud Migration

Let 4IT show you how to migrate your business to the cloud

By now everyone has heard of the cloud but what is it and how can it benefit your business? If you’re infrastructure is starting to age now might be a good time to see which services should move in to the cloud and which services should remain on your premises.

We support the system you work on

Server Systems

  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2008
  • Apple Mac OSX Server
  • Free BSD / Open BSD
  • Debian & Other Linux

    • Desktop Systems

  • Microsoft Windows 10
  • Microsoft Windows 8
  • Microsoft Windows 7
  • Apple Mac OSX

    • Applications

  • Microsoft Office 2016
  • Microsoft Office 2013
  • Microsoft Office 2010
  • Microsoft Office 2007
  • Mac OSX Applications
  • And Many More

    • Cloud Systems

  • Google Apps for Business
  • Office 365
  • Amazon EC2

    • Why Choose 4IT for your IT Support?

    Honest Technicians

    Our technicians have been carefully selected based on skill but more importantly honesty. You can trust your sensitive information is safe.

    We work on it all

    It doesn't matter whether it is your computer hardware or software, printers or networking. Our technicians are qualified to work on all technologies.

    We're Proactive

    We take a proactive approach to your infrastructure to ensure small problems don't become critical issues.

    Remote Support

    Once we've got your network running smoothly, most issues can be fixed with a quick email to our support desk. Should the need arise we're always ready to attend your site.

    Pricing

     

    Upfront pricing.  No Hidden Surprises.  All prices are including GST.

    Remote Assistance

    $33 per 15 mins

    Covers all online support / troubleshooting and support desk assistance

    Onsite Support

    Managed Services Only

    For when we need to attend your site for issues that can't be resolved remotely / online.

    Managed Services

    Call Us

    If you'd prefer a fixed priced per month please call us for pricing.

    How to get started

     Use 4IT Support as little or as much as you like. 

    Call us today on FREECALL 1800 367 448

    Which areas do we service?

     

    Sydney CBD

    Parramatta Region

    Hornsby Region

    Hills Region

    AlexandriaBaulkham HillsCarlingfordBella Vista
    PyrmontEppingWahroongaCastle Hill
    Surry HillsParramattaPennant HillsCarlingford
    UltimoRydalmereThornleighNorthmead
    more…more…more…more…

    Randwick Region

    Botany Bay Region

    Rockdale Region

    Waverley Region

    CoogeeBanksmeadowArncliffeBondi
    KingsfordBotanyCarltonBronte
    MatravilleMascotRockdaleWaverley
    RandwickRoseberyRamsgateDover Heights
    more…more…more…more…

    North Sydney Region

    Strathfield Region

    Marrickville Region

    Ryde Region

    North SydneyFlemingtonMarrickvilleChatswood
    St LeonardsHomebushSt PetersMacquarie Park
    KirribilliStrathfieldSydenhamRyde
    Crows NestBelfieldEnmoreEastwood
    more…more…more…more…

     

    Don’t see your suburb listed? View all our Service Areas