Boost your productivity? Look no further than Microsoft Forms

With over 345 million paid seats, Microsoft 365 is soaring through the cloud platform stratosphere. Its Q3 2022 numbers jumped up 32% from the year before, solidifying its spot at the top. And can you blame it? With access to over 20 different apps, including the trusty MS Office suite, users get a whole arsenal at their fingertips. No wonder it’s a go-to for businesses and individuals alike.

It’s not uncommon for organizations to have access to numerous apps, of which many go unused, and often they don’t recognize their availability to some of these helpful tools. One of the most convenient apps that come with a Microsoft 365 subscription is Microsoft Forms.

Forms, the online form-building tool, simplifies various tasks for organizations – from conducting year-end customer surveys to evaluating change readiness. Affording a wealth of benefits, Forms is a must-have for companies. And if you are a Microsoft 365 subscriber, you can access Forms without charge.

Microsoft Forms is a web-based application utilized to generate polls, quizzes, and surveys with an interface that is simple to use.

Microsoft Forms provides a user-friendly interface to create forms, quizzes and surveys easily using drag-and-drop. These forms can be shared via a simple link to make it more convenient for recipients, who can complete them from any device. Once the survey is completed, Microsoft Forms instantly organizes the results and displays them in an easily understandable format within the software. Additionally, the results can be easily exported to Excel for further analysis.

Getting started in Forms:

  1. Visit and log into your Microsoft account.
  2. Choose “New Form” or “New Quiz: from the top menu
  1. OR you can choose to explore the built-in templates.
  1. Click “Add New” to add a new form field. You can choose from field types:
    • Choice (i.e., multiple-choice question)
    • Text
    • Rating
    • Date
    • Ranking
    • Likert (a scale that records attitudes/opinions about a topic)
    • Net Promoter Score® (a scale from “not likely” to “extremely likely”)
    • Section (separator that can include a title and image)
  2. Enter your questions.
  3. Once finished, click “Send” at the top. You can distribute the survey using the following options:
    • Link to a web form
    • Email
    • QR code
    • Embed in a web page
    • Via Facebook or Twitter
  4. View responses on the “Responses” tab
Responses tab

Benefits of Microsoft Forms


Included in Microsoft 365 subscriptions.

If you are already a subscriber of Microsoft 365, then it is a wise decision to use Forms for your survey needs. Not only can it save you a considerable amount of money, as compared to using an external survey tool like Survey Monkey, but it also allows seamless access by signing in through your Microsoft account, ensuring swift and uninterrupted usage. Moreover, Forms comes packed with numerous features and benefits that you can take advantage of to create customized, efficient surveys for your personal or business requirements.

It Saves Time

Sending out surveys via email can be an arduous task, especially if you have to worry about emails bouncing due to an attachment. Not to mention the time-consuming task of having to collate all the results as they come in from the respondents. However, with the help of Microsoft Forms, this process becomes a lot easier and more efficient. By using Microsoft Forms, you can avoid the hassle of having recipients download anything or open an email file attachment. Instead, all the recipient has to do is to follow your link and fill out the form online. This not only saves them time, but also eliminates the unnecessary back-and-forth emailing between you and the respondent. 

As soon as a respondent submits their answers on Microsoft Forms, you get access to the results immediately – allowing you to save more time that would have been spent collecting, organizing, and analyzing the results. Additionally, Microsoft Forms has a feature that collates all the answers submitted by the respondents for you, making it more convenient for you to review and analyze the information gathered. With Microsoft Forms, you can now have more time and resources to focus on other important tasks, while still being able collect valuable data from your surveys.

Automatically Chart Results.

With Forms, you have the ability to view the survey results almost immediately in a visually-displayed format that is easy to interpret. With this powerful survey tool, you can create graphs that enhance your data visualization experience. Additionally, if you prefer to upload the survey results into a different platform, Forms makes it incredibly simple to export data directly into Excel.

On the “Responses” tab, hover over result graphs for details.

Charted Results
Image from

This product is exceptionally user friendly. It’s simple to operate and doesn’t require much effort to get started.

Microsoft Forms feature an easy-to-learn interface, with a low proficiency entry requirement, allowing all individuals to start using it without difficulties. The system is designed to be intuitive, enabling ease of use for broad accessibility.

Looking for some ways to make the most out of Microsoft Forms? Here are a few ideas to get you started!

Customer Satisfaction Survey (Annual)

By implementing a web-based satisfaction survey, you can drastically enhance your customer response rate. Thanks to its cross-platform compatibility, customers can effortlessly complete it from any device. You can instantly access the results, allowing you to analyze and chart them, and acquire valuable insights on areas that need improvement and successes.

Security Quiz for Employees.

Share a security awareness quiz with your employees via Forms. This quiz is easily integrable with your cybersecurity awareness training program. The platform also offers metrics like average response time per person.

Survey for Readiness Check.

Organizations are increasingly prioritizing change management, given the rapid pace of technology-driven transitions. They can improve user readiness for change adoption by leveraging Forms. Through this, create and distribute a change readiness survey to affected groups. This approach will empower organizations to carefully monitor and implement changes with ease.

Registrations for Events.

If you’re organizing an event, obtaining registration details can be a breeze. Simply share a Forms link through QR code, social media, text, or email. This makes the registration process effortless and streamlined for your attendees.

Volunteer Sign-Up

By embedding an MS Forms registration form on your website, volunteers can easily sign up, and the platform will automatically collate their different talents and other relevant information. This way, you can better match people’s skills and talents to your specific needs, making it easier and more efficient to coordinate volunteers.

And More

Explore a plethora of concepts available in the Forms templates, including conducting competitive analysis, gathering post-event feedback, submitting office facility requests, assessing employee satisfaction, obtaining product pricing insights, ordering food catering, creating “Save the Date” notifications, and streamlining course enrollment.

    Get more from Microsoft 365?

    It’s possible that your company isn’t fully capitalizing on the potential value of M365. Connect with us today to explore our Microsoft 365 support services and how they can help you unlock every advantage.


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