Whether it’s a PC or MAC we can help you out online without leaving the comfort of your home. For a fraction of the cost of a tech coming out to your place we can set up, repair and provide assistance to you remotely.
Not to be confused by cheap overseas remote support services, our techs are fully qualified and experienced Australian based technicians.
Learn More About How our Online Tech Support Works
Prefer to speak to someone first?
Call us today on FREECALL 1800 367 448 and speak to one of our technicians
Frequently Asked Questions
What is a session?
A session is the time it takes whether it be 10 minutes or 10 hours to complete the request. For example setting up your email may only take a very short time if you have all the account details ready. Scanning a computer for problems may take many hours.
What if you can’t fix the problem online?
In the event that the problem can’t be fixed online we will refund back to your paypal account the full purchase price.
Are the remote sessions secure?
We use 256 bit AES Encryption for all sessions. In plain english this means that our remote sessions are very secure. Additionally you can see exactly what we are doing on your computer screen. At the end of a session our software also automatically erases itself from your computer.
I’m not sure which option to pick above?
Send us an email first with your questions to firstname.lastname@example.org or call us on FREECALL 1800 367 448