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Pros and Cons of Using The Outlook Web Application (OWA)

As an IT professional, you will generally receive a torrent of emails, including tickets and complaints from end-users about things not working, as well as frequent updates about your systems and other business-related news. Everyone’s life is impacted by email on a daily basis. We need it for a plethora of personal chores, as well as in the company for customer statements and other client correspondence.

If you use Exchange on-premises, you will either use Microsoft Outlook or Outlook on the Web, a web-based application. Each person has a preference, and we will discuss both, as well as some of the advantages and disadvantages of Outlook web for better understanding.

Pros

Speed

We’ve all been victims of Outlook’s “Not Responding” feature on Windows, even on a powerful desktop PC. Outlook in a browser is really quick; I have never seen it freeze in my browser.

Poll a Meeting

When you make a new calendar invite, instead of selecting a time, you may select many choices by examining the availability of everyone in the to and cc lines. It sends emails to recipients asking them to vote on which slot works best for them. This is fantastic for both internal and external meetings! Internally, it is generally preferable to choose a time that is accessible because individuals may prefer morning vs. afternoon, for example.

Search Option

There is a built-in People Search that is far superior to the Outlook address book. This hidden gem leverages the Microsoft Graph to offer suggestions about who you should call. It also provides information on individuals you have scheduled meetings with.

Cons

Interface and Design

The outlook may be viewed via a desktop browser as well as Android and iOS applications. Outlook’s UI has more features, such as the top bar or Ribbon, which provides various perspectives.

Mail, Contacts, Tasks, Calendars, and Notes are all available. If you are unfamiliar with Outlook and want to use it only as a client email, the numerous functions may appear complicated and superfluous. The outlook may be confusing to new users.

Complex Integration

Microsoft Outlook is a proprietary piece of software. As a result, integration with other apps, such as Google Calendar is limited. Furthermore, the web-based version of Microsoft Outlook provides additional capabilities in the Internet Explorer browser. It does not support a packed version of other popular Internet browsers such as Mozilla Firefox.

Cost

Microsoft Outlook is a component of the Microsoft Office software suite. The bundle cost several hundred dollars, even though several free competitors give the same features and capabilities, such as Mozilla’s Thunderbird. Furthermore, web-based email applications, such as Gmail, provide free email services.

Best Client Email for Business

The finest email applications are no longer simply for sending and handling emails but also for connecting with other software and apps. There are several email providers on the market, so we’ll start with the top client email before moving to other alternatives, including email web applications.

eM Client

eM Client has been around for over a decade, and throughout that time, it has grown into the greatest alternative client email for Windows.

It has a plethora of functions, such as a calendar, contacts, and chat. All major email providers, including Gmail, Yahoo, iCloud, and Outlook.com, are supported. The most recent version also includes PGP encryption, live backup, rudimentary picture editing capabilities, and Gmail auto-replies.

There is a free tier, but you must upgrade to the Pro version for business usage, which also includes VIP assistance and unlimited accounts (the free product is limited to two email accounts). There is a one-time licensing cost for the Pro version.

Mailbird

Mailbird is a client email that claims to “save time managing many accounts” and make the email “simple and attractive.” It is available in two versions: personal and business. It is obvious that Mailbird Business provides a plethora of free themes to make email a more pleasurable and customized experience.

Inky

Inky is a secure client email that combines AI and machine learning techniques to stop phishing attacks that might otherwise get through.

This tool employs an ‘Inky Phish Fence,’ which analyzes internal and external emails to detect phishing efforts. The unique machine learning system can read an email to identify whether it contains phishing material and either quarantine or distribute the email with the dangerous links deactivated. It also goes a step further by providing an analytics dashboard that allows an administrator to identify trends of assaults based on dates or targeted people.

Conclusion

While client emails need a bit more effort to run, they also provide greater control over user data. In other words, you are the sole owner of your emails, and third parties have no access to them until you specifically – or inadvertently – grant them access.

Allowing your email to run through web applications implies that, while it will be properly backed up, the provider will have authority over your data, and some firms openly admit that they will examine private correspondence at least for marketing purposes. Just make sure you have a backup plan in place to avoid losing your email data.

How To Check If Your Company’s Data Is Available On The Dark Web

The leakage of private data is one of the worst nightmares for a company. And it gets further amplified because they might not even realize that their data has been made available on sale on the dark web until it’s too late.

There have been many instances of affected companies learning about the breach of their data months and even years after the incident. And needless to say, it poses a massive problem for the company and the customers whose data is leaked on the dark web.

What Is the Dark Web?

We all access the internet to browse websites, social media or search the web. While it may seem quite vast, the part that we usually access is only a tiny fraction of the web. This part only consists of around 1-4% of the internet – the remaining part forms the dark web.

The dark web consists of sites hidden from public view which cannot be accessed by the usual search engines like Google or Bing. Instead, one can only access the dark web through a unique browser named Tor, which allows them to browse anonymously without revealing their location or IP address.

But all activities on the dark web are not necessarily illegal. In fact, most of it is used for harmless purposes like browsing, communication, or gaming by people who value their privacy a lot. But it is equally famous for several types of illegal activities, including the sale of stolen data

How Can A Dark Web Scan Help?

You may think that you can avoid data theft by ensuring strong passwords, multi-factor authentication, etc., but these may not be effective in all circumstances. For instance, if hackers breach the website or app you are using, they can easily access your company’s sensitive data.

A dark web scan can help alert you in case your data is stolen so that you can take the necessary steps like changing your credentials or informing the concerned people immediately. It works by constantly scanning the stolen data up for sale on the dark web to identify whether your information is present among them. You can easily access several free dark web scanning services online.

While it cannot scan the entire dark web due to the search limitations, it’s the best bet to find out if you or your company have experienced a data leak.

Dark Web Monitoring Can Ensure Data Safety

The best way to ensure data safety is to engage in dark web monitoring regularly. Since you never know when hackers might target your information, it’s best to stay on the safe side by running constant scans on the dark web to identify any signs of stolen data. In addition, you can avail both free and paid dark web monitoring services to secure your information.

Summing Up

While it may seem difficult to ascertain whether your company data has been leaked on the dark web or not, it is not absolutely impossible. With regular dark web scans and monitoring, you can stay aware of any such issues and rectify them quickly.

Tips For Keeping Your SaaS Applications Secure

SaaS, or Software as a Service, allows many organizations to subscribe to the applications they require while taking away the need to host them in-house.

SaaS has become extremely popular due to its ease of use and convenience. As a result, providers often secure the platform, network applications, infrastructure, and so on. However, it is predicted that by 2022, 95% of cloud security failures will be due to the client’s security risks. Thus, SaaS requires a few best practices to ensure that customer data and user access are protected from the organization’s end. Here are some ways you can keep your SaaS applications secure.

1.  Encrypt Cloud Data

Data encryption for your cloud data can protect data while it is in storage, as well as during transit. This includes its transit between cloud applications, as well as between the end-user and the cloud. SaaS vendors might already provide encryption, but organizations can enhance the security by adding a cloud access security broker. The extra protections are crucial, especially when storing or dealing with confidential information like financial data, healthcare records, or personally identifiable information.

2.  Multi-Factor Authentication

Access control is an essential aspect of maintaining security for SaaS applications. This can be strengthened by using multi-factor authentication methods like OTP to registered mobile devices. In addition, it has become increasingly common to access SaaS applications outside of the protected organization network. Thus, multi-factor authentication is an essential step to confirm the identity of the user.

Strong access controls are another part of this step. The accounts used to manage the multi-factor authentication software should also be protected using access control measures. This will help prevent any incidents due to credentials being compromised, thereby protecting your Saas application.

3.  Ensure Provider Security

According to the Cloud Adoption and Risk Report, nearly 70% of organizations trust their cloud provider to secure information. However, only about 8% of these cloud providers meet data security standards. This means that undue trust in the provider might leave your data compromised. In addition, only 10% of providers encrypt data in storage, while a mere 18% offer users multi-factor authentication support. Thus, it is essential to audit the SaaS provider’s data encryption policies, security practices, cybersecurity protection, data segregation, and privacy policies. It is also wise to check the regulatory compliance of these providers to global standards. This will help you secure your data.

4.  Awareness

You can easily avoid a lot of vulnerabilities simply by educating employees and customers about SaaS security practices. This will make implementing two-factor authentication and security practices much easier while creating a cohesive security culture that can spread throughout the organization.

Your provider does not entirely determine SaaS security. Therefore, you have an equally important role in protecting your data, as well as customer information. This can be done by following the methods listed above, keeping an eye out for any compromised accounts, and staying educated about best security practices to follow.

Why An Insurance Company Secretly Paid $40 Million In Ransom

News of cyber attacks and large ransoms are not new. With the spread of technology, such attacks are often followed by panic, increased cybersecurity measures, and exposed vulnerabilities. One such incident took place in late March 2021.

The victim, in this case, was CNA Financials, one of the US’s largest insurance companies. After hackers blocked access to the network and stole data, CNA Financials reportedly paid $40 million to the hackers to regain control. This could be one of the largest ransomware payments to date. Coming just a few weeks after the Colonial pipeline attack, it shows the increasing cost of ransomware attacks.

Digging Deeper into the CNA Financials Ransomware Attack

CNA Financials announced the hack in March. It called the ransomware attack a “sophisticated cybersecurity attack” and confirmed that it had compromised several CNA systems. While the company called for help from outside experts and law enforcement, they ultimately negotiated with the hackers.

The demand placed by the hackers was $60 million reportedly. However, CNA engaged in negotiations, and the hackers settled for $40 million.

The company claimed that record systems, claims, and underwriting systems were not affected by the attack. A spokesperson for the group refused to comment on the ransomware payment. However, the group behind the attack was supposedly “Phoenix.” They used the Phoenix Locker software that is a “Hades” spinoff.

While the spokesperson maintained that systems that hold most of the policyholder data were unaffected, the hefty ransom is certainly causing concern. The FBI warns against paying ransom in case of such attacks. They maintain that such ransom payments will give attackers and cybercrime groups more incentive to carry out further episodes of the same fashion.

Implications of the Ransom Payment

$40 million paid by CNA Financials is one of the largest ransoms for a cyberattack. This is undoubtedly an incentive for hackers. It gives them the confidence required to carry out such attacks.

In general, it has been observed that the average cost of these attacks has risen rapidly over the past years. The number of organizations choosing to pay ransom has increased from 26% in 2020 to 32% in 2021. However, only 8% of these organizations get their data back. While it is easy to warn against paying a ransom, it is hard to practice when data is at risk.

This also implies that companies have to spend more resources securing data and mitigating risks before an attack occurs. This might be the only way to prevent or at least reduce such attacks. In this age where data is the ultimate driving force for most companies, such large ransoms are sure to attract more attackers to try their luck.

The only sure way to stay protected is by staying one step ahead and keeping track of and managing vulnerabilities. The rising attacks and steep increase in ransom demands signify that companies and governments need to implement policies that protect data.

Why are Zero-Day Vulnerabilities Becoming More Common?

Cybersecurity and ethical hacking have come a long way in the past decade. However, the gap between security solutions and hackers is still very transparent. Even with the best security practices and modern analysis tools, we’re seeing many zero-day vulnerabilities being discovered every day. Zero-day vulnerabilities are those that weren’t previously known to the manufacturer or the client.

There are several reasons for which zero-day vulnerabilities are becoming more and more common every day. This article will explore why these vulnerabilities still exist and what we can do to reduce them.

Primary Reasons for Seeing an Increase in the Zero-Day Vulnerabilities

1. Availability of Resources

As cybersecurity is gaining more and more heat in the IT space, the number of resources available in the field is also increasing. The issue with the increasing resources is that most cybersecurity resources are not entirely focused on defense. Ethical hacking is a part of cybersecurity. However, since there is no way to monitor these resources, hackers gain access to these resources and improve their skills.

Even though the abundant availability of resources is a major issue, we cannot take down any of them because they’re not illegal. It just depends on how the learner chooses to implement them.

2. Skill Gap in the Cybersecurity Industry

Currently, there is a significant skill gap in the cybersecurity industry. IBM estimated that there would be more than 6 million unfilled security jobs by the end of 2022. Since most of the Zero Day vulnerabilities are found in modern tools and software, it may not be possible to counter the zero-day vulnerabilities without closing the skill gap.

The dynamic nature of the security field is not helping freshers much in the field. Most companies require the applicants to have some sort of security certification which may not be easy for early professionals.

3. Secure Designs

Secure designs, or rather the lack of them, is another primary reason for the increasing number of zero-day vulnerabilities. New apps and software programs are being released every day all over the world. However, not a lot of these apps are securely designed to prevent any exploits. The lack of a secure design is leading to a lot of undiscovered vulnerabilities in thousands of applications.

What Can We do to Counter Zero-Day Vulnerabilities?

The one thing that we can do to mitigate zero-day vulnerabilities is to follow safe design practices. Wrong implementations are one of the major causes of the discovery of zero-day vulnerabilities. If we manage to cover that gap, we can reduce a lot of zero-day vulnerabilities.

We can do a few more things to prevent zero-day vulnerabilities, like promoting cyber defense instead of offense, starting bug bounty programs, etc.

However, we may continue to see more zero-day vulnerabilities unless the skill gap in the industry is closed.

Why Allowing Android Apps In The Microsoft Store Is A Bad Idea?

Humans are mobile-centric. We all use smartphones as our primary devices.

If we found a way to use our favorite mobile apps natively on our laptops, our lives would become much easier. And guess what, Microsoft is doing just that!

Microsoft recently announced their new OS update Windows 11, which brings android apps and games to the Microsoft Store for the first time. Several apps, including Tiktok, Disney+, Zoom, Adobe Creative Cloud, as well as Microsoft’s in-house apps like Microsoft Teams and Visual Studio, will be available in the Microsoft Store.

Considering that Android is dominant in the mobile OS space with around 73% market share, Android app support for Windows opens the Microsoft ecosystem for a wider audience. In short, you will be able to access thousands of android apps on your Windows PC.

From the surface, Windows 11 Android app support seems impressive.

But wait, is the devil hiding in the details of this update? Or is the update worth the hype?

Let’s find out!

Intel And Amazon Are Facilitating Windows-Android Marriage

In the past, Microsoft tried convincing Android app developers to make their apps Windows compatible. Well, that didn’t go well.

This time, Windows has teamed up with Intel to make Android apps work in Windows with little to no code changes needed by app developers. All thanks to Intel’s Bridge technology.

Although you will be able to discover Android apps on the Microsoft Store, you are not directly downloading the apps from there. You need to download the apps from the Amazon Appstore. To be more precise, Amazon Appstore will be integrated into the Microsoft store.

Yes, you will need an Amazon account to download Android apps from the Microsoft Store. Once you download the mobile applications, it will work like any other Windows application. You will be able to pin those apps in the taskbar or snap them alongside other apps and much more.

The Absence Of Google Play Services

Google Play Services are tools provided by Google to app developers on their platform to make their job easier.

For instance, Google Play Services allow developers to access user location, manage in-app purchases, send push notifications, connect with other applications, and much more. It also enables developers to use the latest interfaces for popular Google across several devices.

In short, Google Play Services is the lifeblood of Android applications.

And guess what, there is no Google Play Services support for Amazon Appstore. This implies that developers publishing apps on Amazon Appstore must put extra effort and money to support some app functions.

It is no wonder why so many Android applications are not available on the Amazon Appstore.

Amazon Appstore Has Limited Apps!

According to Statitsa, Google Play Store ranks first in the app market with over 3.4 million apps. It is followed by the Apple Store that has over 2.2 million apps. As for Amazon Appstore, it comes forth with 460,619 applications.

Certainly, Amazon Appstore pales in comparison to the number of apps in Google Play Store or Apple Store.

Moreover, the Amazon Appstore does not have some notable apps. For instance, android versions of Apple Music and Snapchat are not available in the Amazon Appstore.

Does this mean you are limited to apps in the Amazon Appstore in the Windows 11 update?

Absolutely not!

A Microsoft engineer confirmed in a tweet that Microsoft would allow sideloading apps from other sources. So, in short, you are not limited to Amazon Appstore’s applications.

Although, sideloading allows you to download apps outside the Amazon Appstore. It might be a security nightmare.

Sideloading Apps Have Some Security Concerns

Essentially, sideloading refers to downloading applications that are unavailable in official app stores.

When any application is included in an app store, it is strictly checked for security flaws.

Sideloaded apps are free from such scrutiny. As a result, sideloading apps might pose a security threat to your device.

Another security concern is that the ability to download applications from other sources will enable users to access illegal app repositories. This, in turn, might corrupt your PC.

Also, sideloading isn’t easy. For instance, sideloading applications in a Chrome OS requires enabling Linux plus doing some command line work.

Till now, Microsoft hasn’t commented on the process of sideloading apps on Windows. Plus, it is still unclear whether Windows will have the ability to scan such apps for malicious activities.

The Conclusion

The Windows 11 Android app support feature could be a hit among users.

Microsoft is leaving no stone unturned to convince developers to publish applications in their native app store. From providing support for more app development frameworks to introducing a 100% revenue share model for apps that don’t wish to use Microsoft Commerce, Microsoft is doing everything.

Nonetheless, there are certain issues with the Windows 11 update. They include the limited number of mobile applications on the Amazon Appstore, the importance of Google Play Services for mobile apps, and the safety risks of sideloading apps.

Considering all this, it seems bringing a seamless Android app experience to Windows PC is no easy feat.

References –

  1. https://blogs.windows.com/windowsexperience/2021/06/24/building-a-new-open-microsoft-store-on-windows-11/?mc_cid=f92bd6a751
  2. https://www.google.com/amp/s/www.computerworld.com/article/3598922/android-apps-on-windows.amp.html
  3. https://www.google.com/amp/s/www.theverge.com/platform/amp/2021/6/25/22550689/windows-11-android-app-sideload-amazon-app-store
  4. https://www.theverge.com/2021/6/24/22549303/windows-11-intel-bridge-android-apps-amd-arm-processors
  5. https://www.theverge.com/2021/6/24/22549303/windows-11-intel-bridge-android-apps-amd-arm-processors

Tech Talk – May/June 2021

It’s that time again, the latest edition of Tech Talk has arrived.  In this edition:

  1. Do you have a Business IT Strategy?
  2. Are you at risk of being smished?
  3. Win a $50 JB Hifi Gift Card

Tech Talk Monthly – Mar Apr 21

 

 

Best Tools & Services to Use to Create Backups of Your Website

You’ve probably already done system backups at regular intervals to an external hard drive or found an approach to automate the process. Do you follow the same steps for your website? Backing up your system helps prevent the loss of huge volumes of data in the event that something unfortunate happens — like if your computer gets damaged, hacked or even when you need to install an operating system (OS).

Similar to how your computer is vulnerable to unfortunate events and online threats, so is your website. In fact, websites are more susceptible to online threats.

Beyond taking the required security measures to protect your website, you’ll also want to backup your website often. As a result, if something does happen, you won’t have to start from scratch and deal with the loss of data. Rather, you can simply restore your website from a backup. In this article, we will learn the benefits of using a website backup service and the best ones available in the market.

Reasons You Need to Backup Your Website

It’s difficult to imagine what losing all your website data feels like until you’ve experienced it yourself. Here are three possible outcomes if you do not backup your website.

1. You Could Lose All The Data and Work You’ve Done

Developing a website takes a lot of effort and time, which multiplies when the website has a significant amount of data. Could you imagine losing years of hard work in a single night?

If you don’t have any backups, then you’ll have to build everything from scratch. Or, if you previously hired someone to make customizations to your codebase, you might need to reconsider it all over again.

2. Loss of Website Revenue

If your website has been generating revenue through services, content, or product, then you’ll have to experience the loss of all of it. If it’s based on content, you might need to write everything from scratch. In the case of a retail website, you’ll have to recreate the product images, category pages, and more.

3. Time Consumption During Site Rebuild

Some websites consist of hundreds of blogs, tutorials, and videos that have been running for years. In case you don’t have a proper backup of the website, you will have to produce all of it from scratch.

It must have taken a long time for you to create all the content, product pages, and more, and if you lose it, you will need a few more years just to get back to your starting point. All of this can be avoided with regular website backups.

Selecting the Best Backup Service/ Tools

cPanel Backups

cPanel backups are pretty simple, but there are a few pitfalls to avoid. In case you’re hosting on a server with the cPanel control panel, follow the below steps:

  • Log in to your cPanel control panel.
  • Click on the “Backup” option.
  • Choose “Download a Full Backup.”
  • Choose “Home Directory” in “Backup Destination” and enter all the required details before selecting the “Generate/ Download Backup” button.
  • You will receive an email once your website has undergone a successful backup.

However, you need to make sure that you download the backup to your device and store it safely. You must do it at regular intervals and keep the backup files in a safe place. If the backup files exist on your server, and if it goes down, you will be left without a backup.

Cloud Backups

Cloud backups are the best way to store your data. It’s ever-expanding and, with the majority of systems, is backed up and superfluous. Given below are some of the perfect cloud solutions for doing backups:

Amazon S3

It is the best cloud solution available in the market. However, getting your data backed into S3 would require you to install the server software, that is, if you have access to do so. If you’re unable to do that, there are a few tools designed to get your data onto S3. For instance, WordPress users who are unable to install software on their server may seek the help of Backup Buddy — a WordPress plugin that backs up to Amazon S3.

Dropbox

While it is not designed to be used this way, Dropbox can act as a great backup tool.

Automated Backup Solutions

Given below are some of the automated backup services, including:

Backup Machine

Backup Machine is a feature-rich backup service that offers free backups alongside automated daily website and database backups.

Codeguard

Although Codeguard offers malware detection services, it also offers manual and automatic website backups.

Dropmysite

Dropmysite connects via FTP and downloads backups. It is important to note that the system doesn’t incrementally back up the files. It just re-downloads the entire website.

The Bottom Line

Backing up a website is critical in today’s environment. When a site that is not backed up gets corrupted, it can cost thousands of dollars to restore and repair it, which is a process that can also take months to complete. Factoring in all the opportunities lost and reputations damaged, this can cost hundreds of thousands of dollars in the end.

With a powerful website backup service and an experienced web hosting provider, you can secure your website from any potential risks circulating online.

The Difference Between First-Party & Third-Party Cookies Explained

When you surf the web enough you become accustomed to either accepting or rejecting the pop-up boxes that ask whether the site can use cookies. Cookies are supposed to improve your overall experience on a website.

However, there’s a difference between First-Party and Third-Party cookies. These are mechanisms you might want to get yourself well-acquainted with before you tap ‘Allow’ the next time the request pops up.

What Are Cookies?

You know how sometimes you are about to log in to a social media site and the browser fills up the password and ID section for you. This is the work of cookies.

Basically, these bits of your personal data that the browser stores with your permission on your computer are what we call cookies. It basically remembers some of the important previous activities. So, as a user, the next time you visit an e-commerce website you allowed cookies for, you may not need to fill in your credit card information before checking out.

It is also thanks to cookies that a website you visited before loads faster. So, cookies certainly have their benefits. However, like we said, there are two kinds of cookies. Let’s take a look at both.

What Are First-Party Cookies?

First-party cookies are used by the website you are visiting. These are cookies that basically save the important stuff about you. They help auto-fill your email id and password on Gmail. They also save your credit or debit card information so that the only thing you have to do is enter the OTP.

First-party cookies also help you browse through a website with better ease. The pictures or videos on the website that might have taken a lot of time to load the first time you visited will load instantly the next time.

What Are Third-Party Cookies?

Third-party cookies are also known as tracking cookies. These cookies aren’t sponsored by the website you visit but by third-party websites. They peek into your browsing history and start displaying certain banner ads based on the stuff you have shown interest in the past.

In fact, the whole pop-up box where you give your consent for cookies wasn’t a thing for a long time. General Data Privacy Regulation was enacted by the European Union in 2018, which forced these third-party websites to at least ask for consent.

If the idea of certain websites tracking all your web activity to give you personalized ads doesn’t bother you, you can certainly consent to it. However, if you don’t like your web activities being tracked this way, make sure to block those third-party trackers.

On browsers like Chrome, you can go to settings and tap on Privacy and security under it. There, you will find the Cookies option. Select Block third-party cookies among them. This way, regardless of the site you visit, third-party cookies are always blocked unless you specifically change the permission.

Final Thoughts

Other than Chrome, Safari from Apple and Firefox from Mozilla are also trying to protect your privacy by blocking third-party cookies. If you know what cookies are, you can tweak the privacy settings better so that your information doesn’t get sold this way.

How The COVID-19 Pandemic Forced Adoption of Co-Managed IT

Adversity is the true test of character indeed, and Covid-19 has proved to be a tough test. The COVID-19 crisis has brought about almost a decade’s worth of changes, from the rapid inclusion of cloud technology to the mass adoption of remote working.

In fact, a study by McKinsey supports this deduction, stating that “responses to COVID-19 have speeded the adoption of digital technologies by several years—and that many of these changes could be here for the long haul.”

An important change that the pandemic brought about is the adoption of Co-Managed IT. All these changes are expected to last even after the crisis abates. Thus, it is vital to understand these changes and learn how to adapt.

What is Co-Managed IT

Co-Managed IT services allow organizations to access the external technical expertise and scalability they need. It provides the convenient framework of an IT manager while also offering the knowledge and support of a managed service provider.

A recent Canalys survey showed that almost 60 percent of the respondents agreed that the co-managed service adoption increased during the time of Covid-19. Forty-one percent of the participants admitted to seeing IT co-management frequently.

How Covid-19 Changed the IT Industry

With the remote working requirements that came with Covid-19, organizations realized that they lacked the tools required to enable a smooth transition. This led to a worldwide scramble to assemble the tools and expertise needed.

Complex Technology Requirements

IT departments need solutions that are automated. Managed Service Providers provide these automated solutions to organizations. Every organization, irrespective of its size, needs this technology to serve its customers better.

More Staffing

With large workloads and stretched IT departments, Covid-19 has put a toll on the workforce of most organizations. IT management is a time-critical industry with routine checks, repairs, and monitoring. Co-managed IT spaces allow organizations to tackle challenges and use new technologies.

Budget Cuts

Covid-19 led to budget cuts across IT departments.

To reduce expenses, co-managed IT services are the best solution. This eliminates the need for an in-house IT team and full-time employees. With primary support, an automated tool base, and easier handling of tasks, Managed Service Providers can help companies mitigate the cost cuts that came with Covid-19.

Why Co-Managed IT is a Good Fit

With Covid-19 spreading over the world, organizations have understood that Co-Managed IT is a great option. It offers the following advantages.

Keep up With the Latest Technology

Keeping up with the latest trends in technology is vital for the success of an IT firm. Co-managed services allow you to explore the latest in tech like security, software, and data processing. It also avoids the time and resources that have to be spent to train your staff.

Constant Support

You have the chance to offer complete support to your clients around the clock with co-management services. With the spread of Covid, co-management helps cover things like sick leave or vacation time, making sure that your clients are supported.

Less Responsibility

People and organizations have a lot on their plate. Lowering the responsibility they have to take on helps keep operations running smoothly. It’s easier than hiring new staff and training them.

Conclusion

Covid-19 helped organizations understand the importance of collaboration. It also promoted keeping in touch with the latest technology, despite cost cuts. Co-management is a great way to overcome both these problems and more. In addition, co-management also lets companies make the best out of their existing resources.

This trend is here to stay and could usher in a new era in the technology sector.

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