Step 1 – Open the Windows Registry Editor
- Click on start
- Type in regedit
- Press enter or select
Step 2 – Modify the Registry
- Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
- Create a DWORD key named EnableADAL and set it to zero.
- Create another DWORD key named DisableADALatopWAMOverride and set it to 1
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This is the fifth thing I’ve tried and nothing else worked! Lifesaver!!! I’m back online- finally!