Windows 10

Open multiple files using “Open With” on Windows
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So here’s the context.  You want to open multiple files at once with a Program like Photoshop.  Sure, if Photoshop was the default program for opening images you’d be able to select them all, right click and choose Open.  The thing is, setting a resource-hungry program like Photoshop as the default for opening up every […]

Windows Search EDB File Huge
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The Windows search EDB file can become large and fragmented after years of indexing.  The easiest way to reset this back to the beginning and free up space is to delete the file and let Windows start indexing again.  To do this: Open a command prompt as and Administrator Type the following commands: net stop […]

How to Auto Lock Windows 10 via Windows Registry
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Browse to the following registry Key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System Create a new DWORD Entry Create a new DWORD Entry called InactivityTimeoutSecs and give it a value in seconds.  For example, 10 minutes would be 600 Please note: This is a “QUICK SUPPORT” article. The information contained herein is provided as is. As a result of the speed in […]

How to reinstall Sophos Central Encryption on a PC
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Remove Device/User from Sophos Encryption Policy.  Do this by creating a new Policy with Bitlocker disabled and move the device to that policy Disable Tamper Protection Wait for Sophos to advise that the Windows device now says it is unmanaged Decrypt Drive manually in Windows and wait for it to complete Clear TPM Keys from […]

How to Fix Desktop Icons Disappearing
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If the desktop icon in windows disappear it could be for many reasons.  Before digging too deep please check that the toggle for showing desktop icons hasn’t been unticked by right clicking in a blank space on the desktop, click on view and then as the below image:   Next you can try the following […]

How to block external USB Storage devices using the command prompt
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To block external USB Storage devices using the command prompt type in the following: reg add “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR” /t Reg_dword /v Start /f /d 4 Alternatively you could add it manually to the registry. Please note: This is a “QUICK SUPPORT” article. The information contained herein is provided as is. As a result of the speed […]

Can’t Open HEIC files on Windows 10
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When Apple devices started using High-Efficiency Image Format for coding images it created another problem when these HEIC images were emailed to a Windows computer.  There are various paths that you can take to enable native HEIC support in Windows; even Windows says it’s easy to enable but sometimes it doesn’t work.  The best program […]

How to check the drive performance in Windows 10 Command Line (Built in)
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There’s no need to download an external tool to check the drive performance in windows quickly from the command prompt.  Sure there are tools that will provide more detailed information but quite often if you’re just looking to find out whether the hard drive is bogging down your PC here is how you can do […]

How to add an Office 365 Email Account to Outlook 2019
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Here are the instructions to add your Office 365 Email Account to Outlook 2019. The instructions are provided below in Video, Text or Slide format Video – How to add your Office 365 account to Outlook 2019 Simple Text Steps – Adding your Office 365 account to  Outlook 2019 Click on File Click on Add Account Enter […]

How to create an email signature using Outlook 2019
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Here’s how to add an email signature to Outlook 2019 (also applicable to Outlook 2016) These instructions are available as Video, Text or Slides Video – How to add an email signature to Outlook 2019 Simple Text Steps – Adding an email signature to Outlook 2019 Click on new email (the same way as if […]

How to add a DNS entry manually to a Windows Computer
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At times you may be required to add a manual DNS entry to your Windows PC in order to override your DNS settings Step 1 – Open Notepad as an Administrator For example in Windows 10 click on Start, Type in Notepad, Right Click and choose Run as Administrator Step 2 – Browse to and open the […]

Outlook says Need Password but the Box Disappears
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Step 1 – Open the Windows Registry Editor Click on start Type in regedit Press enter or select Step 2 – Modify the Registry Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity Create a DWORD key named EnableADAL and set it to zero. Create another DWORD key named DisableADALatopWAMOverride and set it to 1

How to change the Lock screen timeout using Command Prompt
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Here is how to change the Lock Screen Timeout on Windows 10 using the command prompt. Changing the Lock Screen Timeout when running on AC power To change the Lock screen timeout using Command Prompt, do the following: Type in to the search box Command.  Right click on command and choose to run as an Administrator. […]

How to Disable Automatic Updates Installing on Windows 10
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The following instructions will change Automatic Updating on Windows 10 to Automatically Download and Notify for Install.  These instructions are applicable to Windows 10 Professional and higher, not Windows 10 Standard / Home Edition. Step 1: Open the Run Command and type in gpedit.msc – press Enter Step 2: Navigate to : Computer Configuration > […]

How to Create a Wifi Hotspot on Windows 10
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To set up your Windows 10 Computer as a Wifi hotspot: Ensure your Windows 10 PC is 100% updated.  You will need to be running Version 1607 or higher.  To check the version you are on hold down Win + R , type in winver and press enter.  You will be presented with the following screen: […]

How to Flush DNS on Windows 10
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There are many reasons why you may need to flush your DNS in Windows 10, the most common one being that websites aren’t resolving correctly and it may be an issue with your DNS cache holding an incorrect address.  To flush the DNS cache in Windows 10 please follow these steps: Right Click on the […]