Create MRM Retention Tags Open Microsoft Purview and navigate to the MRM Retention tags tab. Create a new tag. Give the tag a meaningful name, provide a brief description of what the tag is for and then click next. Select “Automatically to entire mailbox” then click next. Define the retention period and action. In this […]

Here are the instructions to grant access to a shared mailbox in Office 365 / Exchange without automatically mapping it in Outlook.  This can be useful if you require access to the mailbox on occasions via web browser but don’t require it to be showing in Outlook. Step 1 Connect to Office 365 using Powershell. […]

Step 1 – Log in to Office 365 and go to Sharepoint Online Step 2 – In the search box type in contentclass:STS_Site Step 3 – A list of sites that you have access to will be shown Other Commands If you need to see all site collection + subsites , search for ” contentclass:STS_Site OR […]

This article will discuss how we can set up an Office 365 account with Two Factor Authentication enabled and enforced via Text Message / SMS and simply provide the credentials to the user.  The reason we are doing this is convenience for the end user as they don’t need to go to https://aka.ms/mfasetup before they […]

With nearly every TLD available under the sun wise marketers have caught on and are using these domains to spam you with their crap so they don’t get their .com address blocked by spam filters.  There’s more than one way to block a top level domain in Office 365 however here is the method that […]

There are times when you need access to someone else’s mailbox but don’t want or need it to be automatically mapped in Outlook. Here’s how to turn off the Automatic Mapping of a mailbox for a specific user. Step 1 If you have already granted Full Access to an Office 365 Mailbox remove this permission […]

These instructions for setting up an Office 365 Resource Calendar Externally are assuming that you have already created the calendar in Office 365 Step 1 Log in to the Office 365 Tennant via Powershell How to Connect to Office 365 Exchange Online using Remote Powershell when MFA Enabled5 (1) Step 2 Run the following command […]

Here are the instructions to add your Office 365 Email Account to Outlook 2019. The instructions are provided below in Video, Text or Slide format Video – How to add your Office 365 account to Outlook 2019 Simple Text Steps – Adding your Office 365 account to  Outlook 2019 Click on File Click on Add Account Enter […]

Step 1 Click on File Add Account Step 2 Type in your DET email address and click on Connect Step 3 Outlook will prompt you for the type of account. click on Microsoft 365 (or Office 365 for older versions) Step 4 Outlook will prompt you for your username and password.  Enter it as firstpartofemailaddress@det […]

With the release of IOS 12, the instructions for adding an Office 365 account to the default iPhone App have changed slightly from IOS 11.  Here are the revised instructions. Step 1 – Click on Settings from your iPhone Home Screen   Step 2 – Click on Passwords & Accounts     Step 3 – […]

*** These Instructions are for iPhone users running IOS 11.  For IOS 12 please follow these instructions. *** Step 1 – Click on Settings from your iPhone Home Screen Step 2 – Click on Accounts & Passwords   Step 3 – Click on Add Account Step 4 – Click on Exchange Step 5 – Enter […]

When performing this task make sure you are using the standard Windows Powershell, not the Microsoft Online Services Module version.  This article assumes you are already familiar with Windows Powershell Step 1 Open Windows Powershell as Administrator Step 2 Enter the following commands in to the Powershell Command Prompt Set-ExecutionPolicy RemoteSigned (only needs to be run […]

Here are the basic instructions to setting up Office 365 on your Android Email App.  Please be aware that there are many different versions of Android so your device might have a slightly different set of fields. 1. Tap Settings. 2. Tap Accounts. 3. Tap Add Account. 4. Tap Microsoft Exchange ActiveSync. 5. Enter your […]

Here are the instructions for Downloading and Installing Office 2016 as part of your Office 365 subscription.  These instructions were created for Windows 10 using Microsoft Edge as the internet browser. Open Microsoft Edge Type portal.office.com in the search bar Enter your username and password click on sign in Click on the Install Office 2016 button […]

If you are experiencing an issue where Outlook 2013 keeps prompting for Credentials and you are connecting to Hosted Exchange on Office 365 here is one simple fix which may resolve the problem.  Try deleting the credentials for Office 365 in the Windows Credential Manager. Step 1 Open the Control Panel and Click on Credential […]

Here are the instructions to install your Office 365 Apps – Word, Excel, Outlook etc.. on Windows 10, Windows 8 and Windows 7. Step 1 Open up an internet browser and type the following in to the address bar: portal.office.com Step 2 Log on with your email address and password Step 3 Click on Install […]

Whilst you may have disabled OWA for Mobile Devices in your Office 365 Tenancy you may also need to disable the Outlook App for iPhone and Android as well if you are looking at removing messaging off your mobile devices. Step 1. Connect to Office 365 via Powershell Open Windows Powershell and run the following command: […]

Many articles on recovering deleted items in Outlook Web Access say to right click on the “Deleted Items” folder will bring up the “Recover Deleted Items” menu item however in more recent versions of Outlook Web Access this doesn’t bring up the option. To resolve this issue click on the “More” Menu Item first and […]