When opening Microsoft Outlook you may receive the following error message: Cannot Start Microsoft Outlook. Cannot Open the Outlook Window. Invalid XML, the view cannot be loaded. Typically, this error message may indicate that your Navigation Pane may contain some corruption. Please try resetting your Outlook Navigation Pane as follows: For Windows 7 Click on […]

You may find that you are receiving the following error in Outlook 2013 or Outlook 2016 using your POP or IMAP account.  Testing the account settings in the account set up tests successfully but you are still unable to receive mail.  You are more than likely using Windows 10.  The exact message you are receiving […]

Sometimes you may want to temporarily disable an Outlook 2013 add-in without removing it completely.  Here are the instructions: Step 1. Go to Outlook Options Click on File Click on Options Step 2. Go to Manage COM Add-Ins Click on Add-Ins Click on Go next to Manage: COM Add-Ins (shown below) Step 3. Temporary Disable […]

Learn how to set up Microsoft Outlook 2013 to automatically respond with your Out-Of-Office message to incoming email. Step 1. Click on File Click on File and then Info Step 2. Click on Automatic Replies   Step 3. Set Up your Automatic Replies for Inside My Organisation Check the “Send Automatic Replies” radio button Choose your […]

In this article we are going to show you how to check the space taken up by your Outlook 2013 profile. Step 1. Right Click on the Mailbox From the mail view right click on the Mailbox.  This is the topmost part of your mailbox right above the Inbox folder. Click on Data File Properties […]

In this article we will show you how to archive your emails in Outlook 2013.  The most common reason for archiving your email in to a separate PST file is if your mailbox is full.  Please note this article is regarding manually archiving your Outlook 2013 email and not about the Auto Archive feature. Step […]

Where are the Quick Steps in Microsoft Outlook 2016 for Mac? For those that aren’t aware, Quicksteps are the little buttons up the top of Outlook which allow you to create semi automated actions on emails. Answer Unfortunately Quick Steps are still not available for Outlook 2016 Users on Mac.  This is unfortunate as it […]

If unread emails are not showing in Outlook 2013 it could be for a number of reasons. 1. Outlook Inbox – Show Unread Email All you need to do here is click on “Unread” at the top of your Inbox. If your Unread emails are now showing but you can’t find the when in the […]

To turn off Work Offline Mode in Outlook 2013 click on the Send and Receive tab and then click on the Work Offline Mode button.  If the button is highlighted in blue then you are currently working in offline mode.

Setting an Outlook 2013 task recurrence hourly is not possible “out of the box”. If you want to set a task to reoccur hourly in Outlook the workaround would be to create separate daily tasks for each hour that you need to be reminded. For example: If you want to be reminded of a task […]

If you are receiving the following error in Outlook 2010, Outlook 2013 or higher: Task reported error (0x80040600) : ‘Unknown Error 0x80040600’ and you are using either Microsoft Exchange or Office 365 please follow these instructions to resolve the error.  Specifically the error is caused due to a corruption in your Outlook OST file. Step […]

There are multiple reasons why Outlook is producing the error 0x800ccc0e when sending and receiving mail.  This can be caused by many reasons.  Here are the top 4 reasons that Error 0x800xx0e occurs. Reason 1. Incorrect Email Settings causes Error 0x800ccc0e Check with your email provider that the settings entered in to Outlook 2013 are correct.  If […]

Outlook 2013 can import and display Yahoo Mail Folders providing the Yahoo Account is set up as an IMAP account.  To check whether the Yahoo accounts has been set up as IMAP please follow these instructions: (These instructions also apply to Outlook 2016) Step 1. Open Outlook 2013 Account Settings Click on File Click on […]

Please follow these instructions to backup your Outlook 2013 contacts to either another Outlook 2013 PST file or to a Microsoft Excel CSV file. Where are the Outlook 2013 Contacts Stored?  Outlook Contacts are stored in either the OST or PST file which contains all your email, contacts and calendar appointments.  To export the Outlook […]

Please follow these instructions to set up a Yahoo IMAP account in Outlook 2013.  These instructions will show you how to import your Yahoo email into Outlook 2013 Step 1. Choose Manual Setup or Additional Server Types Step 2. Choose POP or IMAP Step 3. Enter the Basic Mail Settings Enter Your Name Email Address Choose […]

If you are having problems with Outlook 2013 not responding frequently it could be caused by one of a few reasons. A faulty Outlook Add-In Your mailbox is too large Office 2013 may need repairing Your Outlook Data file may be corrupt Antivirus Software may be conflicting The Computer’s performance may be slow Outlook 2013 Not […]

If you are having problems with the Connect to Outlook icon being disabled or greyed out when using Sharepoint 2013 please try one of these solutions to resolve the issue.  You may also receive the following error message: Error Message: This control is currently disabled.  You might not have the right permission level to use […]

To change the message margins in Outlook 2013 please follow these steps. Step 1. Create a new email message Open up outlook and click on New Email Step 2. Click in the body of the email Step 3. Click on Paragraph Settings Click on the “Format Text” tab up the top and then click on the […]