Here are the instructions to backup Outlook 2013 or Outlook 2016 to a PST file. 1. Click on File 2. Choose Open & Export > Import / Export 3. Choose Export to a file 4. Click Outlook Data File (.pst) and then click Next 5. Select the name of the email account to export.  Only one account can […]

When printing a document from Office 2013 or Office 2016 you may find that even after changing the Printer Properties for the printer to select a different tray these settings are ignored.  To fix this you will need to change the Page Setup setting directly in Microsoft Office before printing the document. Step 1 Click on […]

When Upgrading to Office 2016 from Office 2013 you may receive the following message: Stop, you should wait to install Office 2016. You won’t be able to receive mail from a current mailbox Office 2016 is not compatible with Exchange 2007.  You may want to contact your mailbox provider or system administrator about this issue. […]

When selecting a new blank Workbook in Microsoft Excel 2013 the following message is displayed: Microsoft Excel has stopped working, Windows is checking for a solution to the problem… Symptoms Apart from the error message you also find that the following is true: Logging on to the Windows Computer as a different user doesn’t produce […]

If you are copying and pasting text from Microsoft Word to another program such as notepad or a web page form and you notice that hyphens are being inserted in the middle of words that shouldn’t have hyphens in them it is most likely due to the fact that the creator of the Word document […]

When trying to activate Office 2013 Home and Business you may be presented with the following error message: We’re sorry, something went wrong and we can’t do this for you right now. Please try again later. (0x80070005) More often than not this error can be fixed by following these steps. Step 1. Open Word or […]

If you are needing to change the Product Key in Microsoft Office 2013 Home and Business and don’t want to go to the trouble of uninstalling and reinstalling Office 2013 the following commands should assist in changing the product key.  These commands are useful when the “Enter a Product Key” option in Programs & Features […]

If you need to enter the same data in multiple cells (not necessarily adjoining) using Microsoft Excel here’s how to do it. Step 1. Highlight the Cells Press and Hold the Control Key (CTRL) Select the Cells with your mouse that you wish the data to be entered in to.  The cells do not need to […]

When opening a Word file in Word 2007, Word 2010 or Word 2013 you may receive the following error: Error: Word was unable to read this document. It may be corrupt.  Try one or more of the following: *Open and Repair the File. * Open the file with the Text Recovery Converter. To Open and […]

Sometimes putting a tick box in the “Always use this profile” box when starting Outlook 2013 doesn’t work.  To work around this issue you will need to set the profile manually using the mail icon in the control panel. Step 1 – Open the Windows Control Panel Opening the control panel will be different depending […]

Symptom Microsoft Office Word, Excel and Outlook 2013 are no longer starting up and getting stuck on the splash screen after installing a new Epson Printer. Cause Abbyy Fine Reader Program that is installed as part of the Epson Printer installation package may be causing the issue Resolution If you don’t plan on using Abbyy […]

If the Teamviewer or any other icon disappears from Outlook 2013 it has most likely been disabled automatically by Outlook due to causing Outlook to startup slowly or crash. To check whether this is the case: Step 1 Click on File Step 2 Click on Manage Add-Ins (Slow and Disabled Add-ins) Step 3 If the […]

Here’s how to add horizontal lines in Word 2013.  This will also work with all versions starting from 2003.  You can also add horizontal lines using the ribbon. Most Common Horizontal Lines in Word For a standard horizontal line, type three dashes — and then press Enter For a double line, type in three equal signs […]

Step 1 Click on the Settings icon Step 2 Click on Tools Step 3 Click on Options Step 4 Click on Personal from the menu on the left hand side Step 5 Untick the box which says “Automatically start Lync when I log on to Windows” Step 6 Click on Ok Step 7 To test […]