{"id":866,"date":"2016-07-25T09:46:33","date_gmt":"2016-07-24T22:46:33","guid":{"rendered":"https:\/\/4it.com.au\/kb\/?post_type=article&#038;p=866"},"modified":"2016-07-25T09:46:33","modified_gmt":"2016-07-24T22:46:33","slug":"surface-pro-4-will-not-shutdown","status":"publish","type":"article","link":"https:\/\/4it.com.au\/kb\/article\/surface-pro-4-will-not-shutdown\/","title":{"rendered":"Surface Pro 4 Will Not Shutdown"},"content":{"rendered":"<p><a href=\"https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2016\/07\/Surface-Pro-4.png\"><img class=\"alignnone size-full wp-image-867\" data-original=\"https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2016\/07\/Surface-Pro-4.png\" alt=\"Surface Pro 4\" width=\"325\" height=\"200\" \/><\/a><\/p>\n<p>If you&#8217;re Surface Pro 4 is having issues shutting down, normally you would initiate a shutdown manually using the power button by holding it down. \u00a0Sometime however this doesn&#8217;t work and you will need to initiate a two button shutdown.<\/p>\n<ol>\n<li>Hold Down the Volume Up Button<\/li>\n<li>Whilst Holding Down the Volume Up Button, Hold and Press the Power Button for 15 seconds<\/li>\n<\/ol>\n<p>IMPORTANT: You may notice that the Surface logo comes up on the screen during the power down. \u00a0Do not be fooled thinking that the Surface has shutdown properly.<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\">DO NOT RELEASE THE VOLUME UP AND POWER BUTTON UNTIL AFTER 15 SECONDS<\/span><\/p>\n<p style=\"text-align: left;\">If by chance you released the buttons as soon as you saw the Surface Logo come on the screen simply start the process again.<\/p>\n<div style='text-align:left' class='yasr-auto-insert-visitor'><\/div>","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re Surface Pro 4 is having issues shutting down, normally you would initiate a shutdown manually using the power button by holding it down. \u00a0Sometime however this doesn&#8217;t work and you will need to initiate a two button shutdown. Hold Down the Volume Up Button Whilst Holding Down the Volume Up Button, Hold and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","article-category":[256],"article-tag":[669,670],"class_list":["post-866","article","type-article","status-publish","format-standard","hentry","article-category-uncategorized","article-tag-surface-pro-4-will-not-power-off","article-tag-surface-pro-4-will-not-shut-down"],"yasr_visitor_votes":{"stars_attributes":{"read_only":false,"span_bottom":false},"number_of_votes":4,"sum_votes":15},"_links":{"self":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/866","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/comments?post=866"}],"version-history":[{"count":0,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/866\/revisions"}],"wp:attachment":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/media?parent=866"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-category?post=866"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-tag?post=866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}