{"id":814,"date":"2016-07-06T12:29:33","date_gmt":"2016-07-06T01:29:33","guid":{"rendered":"https:\/\/4it.com.au\/kb\/?post_type=article&p=814"},"modified":"2016-07-06T12:29:33","modified_gmt":"2016-07-06T01:29:33","slug":"mac-cant-print-fuji-xerox-docucentre-document-sent-printer","status":"publish","type":"article","link":"https:\/\/4it.com.au\/kb\/article\/mac-cant-print-fuji-xerox-docucentre-document-sent-printer\/","title":{"rendered":"Mac Can’t Print to Fuji Xerox Docucentre – Document Sent to Printer"},"content":{"rendered":"

Symptoms<\/h2>\n

You send a document to print from your Mac to a Xerox Docucentre. \u00a0Monitoring the printer status you notice that the document says that it is sent to the printer and disappears from the printer status on your Mac. \u00a0Nothing is printed out on the Fuji Xerox.<\/p>\n

Cause<\/h2>\n

This can be caused due to the Post Script module \/ license not being installed on your Docucentre. \u00a0By default a Mac typically chooses a Post Script Driver. \u00a0This can also be confirmed by logging in to the Docucentre’s Web Page and checking the logs.<\/p>\n

Resolution<\/h2>\n

Step 1<\/h3>\n

\"Docucentre-Won't-Print-Mac\"<\/a><\/p>\n

Delete the existing printer from Printers & Scanners<\/p>\n

Step 2<\/h3>\n

Download the latest Docucentre\u00a0PCL<\/strong> printer driver from the Fuji Xerox Website. \u00a0Be sure to choose the NON PS print driver.<\/p>\n

\"Docucentre-Won't-Print-Mac2\"<\/a><\/p>\n

Step 3<\/h3>\n

Install the New Printer Driver<\/p>\n

Step 4<\/h3>\n

Add the Printer again. \u00a0Be sure not to let the printer automatically select the printer driver, choose the printer driver which you just downloaded and installed.<\/p>\n

Note: In the even that Fuji Xerox doesn’t have an appropriate PCL printer driver available you can try selecting the Generic PCL driver instead.<\/em><\/p>\n

<\/div>","protected":false},"excerpt":{"rendered":"

Symptoms You send a document to print from your Mac to a Xerox Docucentre. \u00a0Monitoring the printer status you notice that the document says that it is sent to the printer and disappears from the printer status on your Mac. \u00a0Nothing is printed out on the Fuji Xerox. Cause This can be caused due to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","article-category":[256],"article-tag":[642,643],"class_list":["post-814","article","type-article","status-publish","format-standard","hentry","article-category-uncategorized","article-tag-mac-doesnt-print-to-docucentre","article-tag-mac-xerox-docucentre-print-job-disappears"],"yasr_visitor_votes":{"stars_attributes":{"read_only":false,"span_bottom":false},"number_of_votes":3,"sum_votes":13},"_links":{"self":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/814","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/comments?post=814"}],"version-history":[{"count":0,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/814\/revisions"}],"wp:attachment":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/media?parent=814"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-category?post=814"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-tag?post=814"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}