{"id":648,"date":"2016-05-18T16:49:33","date_gmt":"2016-05-18T05:49:33","guid":{"rendered":"https:\/\/4it.com.au\/kb\/?post_type=article&#038;p=648"},"modified":"2016-05-18T16:49:33","modified_gmt":"2016-05-18T05:49:33","slug":"email-wont-delete-iphone-using-office-365","status":"publish","type":"article","link":"https:\/\/4it.com.au\/kb\/article\/email-wont-delete-iphone-using-office-365\/","title":{"rendered":"Email Won&#8217;t Delete on iPhone using Office 365 \/ Hosted Exchange"},"content":{"rendered":"<p>From time to time sometimes there are emails that won&#8217;t delete from your iPhone when you are using Office 365 or Hosted Exchange. \u00a0This doesn&#8217;t appear to be particularly related to this environment only and there doesn&#8217;t appear to be any permanent fix for it as at the date of writing this article. \u00a0Here&#8217;s how to remove those annoying emails that won&#8217;t delete off your iPhone which you have already deleted using Web Mail or Outlook and get everything back in sync.<\/p>\n<h3>Step 1<\/h3>\n<p>Tap on Settings<\/p>\n<h3>Step 2<\/h3>\n<p>Tap on Mail, Contacts &amp; Calendars<\/p>\n<h3>Step 3<\/h3>\n<p>Click on the offending Email Account<\/p>\n<h3>Step 4<\/h3>\n<p>As per the image below, toggle off the Email<\/p>\n<p><a href=\"https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2016\/05\/Email-Wont-Delete-iPhone.png\"><img class=\"alignnone size-full wp-image-649\" data-original=\"https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2016\/05\/Email-Wont-Delete-iPhone.png\" alt=\"Email-Wont-Delete-iPhone\" width=\"225\" height=\"400\" \/><\/a><\/p>\n<h3>Step 5<\/h3>\n<p>Press the Home Button<\/p>\n<h3>Step 6<\/h3>\n<p>Go back in to the mail account and toggle the Mail back on<\/p>\n<div style='text-align:left' class='yasr-auto-insert-visitor'><\/div>","protected":false},"excerpt":{"rendered":"<p>From time to time sometimes there are emails that won&#8217;t delete from your iPhone when you are using Office 365 or Hosted Exchange. \u00a0This doesn&#8217;t appear to be particularly related to this environment only and there doesn&#8217;t appear to be any permanent fix for it as at the date of writing this article. \u00a0Here&#8217;s how [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","article-category":[22],"article-tag":[510,512,511],"class_list":["post-648","article","type-article","status-publish","format-standard","hentry","article-category-ios","article-tag-email-wont-delete-off-iphone","article-tag-iphone-exchang-email-wont-delete","article-tag-office-365-email-wont-delete-iphone"],"yasr_visitor_votes":{"stars_attributes":{"read_only":false,"span_bottom":false},"number_of_votes":12,"sum_votes":49},"_links":{"self":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/comments?post=648"}],"version-history":[{"count":0,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/648\/revisions"}],"wp:attachment":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/media?parent=648"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-category?post=648"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-tag?post=648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}