{"id":583,"date":"2015-12-21T11:18:55","date_gmt":"2015-12-21T00:18:55","guid":{"rendered":"https:\/\/4it.com.au\/kb\/?post_type=article&p=583"},"modified":"2015-12-21T11:19:28","modified_gmt":"2015-12-21T00:19:28","slug":"documents-and-data-high-usage-on-iphone-ios-9-2","status":"publish","type":"article","link":"https:\/\/4it.com.au\/kb\/article\/documents-and-data-high-usage-on-iphone-ios-9-2\/","title":{"rendered":"Documents and Data High Usage on iPhone (IOS 9.2)"},"content":{"rendered":"

You may find that your Documents & Data Usage in iTunes is showing as very high for your iPhone. \u00a0Checking the Usage on your iPhone directly may not add up to the total usage – this may be caused by data corruption or a software bug on your iPhone.<\/p>\n

\"Documents-and-Data\"<\/a><\/p>\n

To check if this is the case, on your iPhone:<\/p>\n

    \n
  1. Click on Settings<\/strong><\/li>\n
  2. Click on General<\/strong><\/li>\n
  3. Click on Storage & iCloud Usage<\/strong><\/li>\n
  4. Under STORAGE click on Manage Storage<\/strong><\/li>\n
  5. Scroll Down the list of Apps and check if there is any App taking up an unusual amount of high storage space.<\/li>\n
  6. Also check the storage taken up by iCloud on the same page.<\/li>\n<\/ol>\n

    If you can’t locate where the extra storage has been taken up then it is possible that you are experiencing the symptoms detailed above.<\/p>\n

    The quickest way to resolve the problem is to ensure your iPhone is backed up, restore it to factory settings and restore from backup – we recommend using iTunes to complete a full backup of your iPhone in this case as it will be substantially faster to restore your iPhone than using iCloud.<\/p>\n

    If this was the issue on your iPhone, once this has been completed you should notice that the space taken by Documents & Data has reduced considerably.<\/p>\n

    <\/div>","protected":false},"excerpt":{"rendered":"

    You may find that your Documents & Data Usage in iTunes is showing as very high for your iPhone. \u00a0Checking the Usage on your iPhone directly may not add up to the total usage – this may be caused by data corruption or a software bug on your iPhone. To check if this is the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","article-category":[22],"article-tag":[464,465],"class_list":["post-583","article","type-article","status-publish","format-standard","hentry","article-category-ios","article-tag-data-documents-high-usage","article-tag-iphone-data-and-documents-itunes"],"yasr_visitor_votes":{"stars_attributes":{"read_only":false,"span_bottom":false},"number_of_votes":5,"sum_votes":23},"_links":{"self":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/comments?post=583"}],"version-history":[{"count":0,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/583\/revisions"}],"wp:attachment":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/media?parent=583"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-category?post=583"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-tag?post=583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}