{"id":439,"date":"2015-11-12T03:09:36","date_gmt":"2015-11-12T03:09:36","guid":{"rendered":"https:\/\/4it.com.au\/kb\/?post_type=article&p=439"},"modified":"2015-11-12T03:09:36","modified_gmt":"2015-11-12T03:09:36","slug":"file-not-found-404-error-accessing-remote-web-access-on-sbs-2011","status":"publish","type":"article","link":"https:\/\/4it.com.au\/kb\/article\/file-not-found-404-error-accessing-remote-web-access-on-sbs-2011\/","title":{"rendered":"File Not Found 404 Error Accessing Remote Web Access on SBS 2011"},"content":{"rendered":"

When accessing Remote Web Access (RWW) on Small Business Server 2011 you are presented with the following message after logging in:<\/p>\n

\"RWW-Server-Error---404-File-Not-Found---Internet-Explorer\"<\/a><\/p>\n

404 – file or directory not found.\u00a0<\/em>The resource you are looking for might have been removed, had its name changed, or it temporarily unavailable.\u00a0<\/em><\/p>\n

You find that this happens when using Internet Explorer but works ok using an alternative browser or from a different computer.<\/p>\n

Resolution<\/h2>\n

The problem isn’t caused by a fault on your Small Business Server but is caused by an Internet Explorer update causing compatibility issues. \u00a0To resolve this issue you will need to add your SBS 2011 Remote Web Workplace address to your Compatibility View List in Internet Explorer.<\/p>\n

    \n
  1. Open up Internet Explorer and type in your Remote Web Workplace login address, press enter. \u00a0Do not log in.<\/li>\n
  2. On your keyboard press the [ALT] button which will bring up the Internet Explorer menu up the top<\/li>\n
  3. Click on Tools<\/strong><\/li>\n
  4. Click on Compatibility View Settings<\/strong><\/li>\n
  5. Your Remote Web Workplace address should have already populated in the “Add this website” box. \u00a0Click Add<\/strong> and then click on Close<\/strong>.<\/li>\n
  6. Close Internet Explorer<\/li>\n
  7. Open Internet Explorer and try to log in to your Remote Web Workplace again.<\/li>\n<\/ol>\n

     <\/p>\n

    <\/div>","protected":false},"excerpt":{"rendered":"

    When accessing Remote Web Access (RWW) on Small Business Server 2011 you are presented with the following message after logging in: 404 – file or directory not found.\u00a0The resource you are looking for might have been removed, had its name changed, or it temporarily unavailable.\u00a0 You find that this happens when using Internet Explorer but […]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","article-category":[57],"article-tag":[411,410],"class_list":["post-439","article","type-article","status-publish","format-standard","hentry","article-category-windows-server","article-tag-404-file-not-found-remote-web-workplace","article-tag-404-file-not-found-sbs-2011"],"yasr_visitor_votes":{"stars_attributes":{"read_only":false,"span_bottom":false},"number_of_votes":1,"sum_votes":5},"_links":{"self":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/comments?post=439"}],"version-history":[{"count":0,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/439\/revisions"}],"wp:attachment":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/media?parent=439"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-category?post=439"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-tag?post=439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}