{"id":275,"date":"2015-06-25T03:13:10","date_gmt":"2015-06-25T03:13:10","guid":{"rendered":"https:\/\/4it.com.au\/kb\/?post_type=article&#038;p=275"},"modified":"2015-11-03T07:50:49","modified_gmt":"2015-11-03T07:50:49","slug":"screen-frozen-on-iphone-4-iphone-5-iphone-6","status":"publish","type":"article","link":"https:\/\/4it.com.au\/kb\/article\/screen-frozen-on-iphone-4-iphone-5-iphone-6\/","title":{"rendered":"Screen Frozen on iPhone 4, iPhone 5 &#038; iPhone 6"},"content":{"rendered":"<p>If your iPhone&#8217;s screen appears to be frozen or is unresponsive, try turning off the phone and turning it back on again. \u00a0If that doesn&#8217;t work you will need to do a &#8220;soft&#8221; reset of your iPhone. \u00a0The below instructions can also assist with issues with the iPhone not powering on or powering off.<\/p>\n<p><strong>Here are the Steps<\/strong><\/p>\n<h2>Step 1 &#8211; Press and Hold down the Power Button and Home Button<\/h2>\n<p>For iPhone 4 and iPhone 5 Models the Power button is at the top of the iPhone<\/p>\n<p><a href=\"https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2015\/06\/iphone5.png\"><img class=\"aligncenter size-full wp-image-276\" data-original=\"https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2015\/06\/iphone5.png\" alt=\"iphone5\" width=\"400\" height=\"576\" \/><\/a><\/p>\n<p>For iPhone 6 and iPhone 6 Plus the Power Button is on the right hand side<\/p>\n<p><a href=\"https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2015\/06\/iphone6.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-277\" src=\"https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2015\/06\/iphone6.png\" alt=\"iphone6\" width=\"391\" height=\"576\" srcset=\"https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2015\/06\/iphone6.png 391w, https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2015\/06\/iphone6-204x300.png 204w\" sizes=\"auto, (max-width: 391px) 100vw, 391px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h2>Step 2 &#8211; Wait for the Apple Logo<\/h2>\n<p>Keep holding down the Home Button and Power Button on your iPhone until you see the Apple Logo on the screen again. \u00a0Be patient, this can take a good 5 to 10 seconds before it appears.<\/p>\n<p><a href=\"https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2015\/06\/iphone-soft-reset.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-278\" src=\"https:\/\/4it.com.au\/kb\/wp-content\/uploads\/2015\/06\/iphone-soft-reset.png\" alt=\"iphone-soft-reset\" width=\"255\" height=\"300\" \/><\/a><\/p>\n<p><em>Note: If the above instructions don&#8217;t resolve the problem with your iPhone you may need to restore your iPhone from iTunes or book in an Apple Genius Appointment.<\/em><\/p>\n<div style='text-align:left' class='yasr-auto-insert-visitor'><\/div>","protected":false},"excerpt":{"rendered":"<p>If your iPhone&#8217;s screen appears to be frozen or is unresponsive, try turning off the phone and turning it back on again. \u00a0If that doesn&#8217;t work you will need to do a &#8220;soft&#8221; reset of your iPhone. \u00a0The below instructions can also assist with issues with the iPhone not powering on or powering off. Here [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","article-category":[22],"article-tag":[267,265,264,266],"class_list":["post-275","article","type-article","status-publish","format-standard","hentry","article-category-ios","article-tag-iphone-4-screen-frozen","article-tag-iphone-screen-frozen-fix","article-tag-screen-frozen-on-iphone-5","article-tag-screen-frozen-on-iphone-6"],"yasr_visitor_votes":{"stars_attributes":{"read_only":false,"span_bottom":false},"number_of_votes":3,"sum_votes":9},"_links":{"self":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/comments?post=275"}],"version-history":[{"count":0,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article\/275\/revisions"}],"wp:attachment":[{"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/media?parent=275"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-category?post=275"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/4it.com.au\/kb\/wp-json\/wp\/v2\/article-tag?post=275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}